Author Archive
Managing Knowledge: Responding to Hagel III and Brown
… failures of existing knowledge management systems [are due] to a lack of habitability: they fail to support work that people do and tasks that they want or need to accomplish in ways that are familiar and useful.
Unproductive Review Practices: Why They’re Still Around Even Though People Know Better…
What we see in practice reflects what people learn.
Knowledge Management Practices: Impose Change or Motivate it?
When we’re talking about knowledge management we’re really talking about people.